Onsite Support Specialist

Join us and contribute to the world’s transition to a green and sustainable future!
Do you posses experience and passion for providing IT Technical Support? Then we might have the right job for you! We are looking for a highly motivated Onsite Support Specialist placed in Karlskrona. 

Strengthen our Group IT Organization
NKT is growing and to support the business growth with efficient and secure IT.
We are looking for an Onsite Support Specialist with experience in service desk, on-site support, systems administration or similar positions. 

Your primary tasks will be:

• Ensures user support for end-to-end IT services
• Handling of requests for new IT equipment/software and coordination of regular hardware exchange
• Handle deployment and maintenance of standard hardware (IT & Telco devices) and software (incl. new releases, patches
• Support maintaining IT standards for hardware and software

Communicative candidate with good customer service skills  

To do well in this position, you need to be a person who has good customer service skills and a motivated team member. Equally important is that you like collaborating and sharing experiences with the colleagues. Moreover, you prefer to work in an international and diverse setting.

Additionally, your CV includes:

• Education in Computer Science or relevant field
• ITIL certification is essential
• 2+ years of previous experience in service desk, on-site support, systems administration or similar position
• Fluency in spoken and written Swedish and English is mandatory
• Microsoft certifications, not mandatory but beneficial.

Join us for a greener future
NKT is committed to fostering a diverse organization and a culture where people from different backgrounds can thrive and are inspired to perform at their best. We believe that a diverse organization enables sustainable performance, and that an inclusive and welcoming culture makes for a better place to work. 

This role will offer you great possibilities to contribute to our growth journey. You will gain exciting opportunities to develop your own career. 
Sound interesting? Then we’d like to speak to you. Even if you don’t tick all the boxes – let us know. Knowledge gaps can be filled and the most important thing is your potential, motivation and eager to contribute to our future growth. Read more about our offer and listen to some voices of NKT Connectors here!

Contact and application
We will review applications continuously but we recommend you to apply no later than 2025-01-05. Be aware that personality tests, cognitive tests and background checks might be included in the recruitment process. If you have any questions regarding the position, you are welcome to contact Recruiter Agnes Carlsson, agnes.carlsson@nkt.com. Please note that due to the GDPR regulations we cannot accept any applications via e-mail.

Union Representatives
Sveriges Ingenjörer - Christian Fisch, +46 455 56 380  

Unionen – Joakim Wikström +46 734 070 243

Ledarna - Roger Jönsson, +46 455 55 911

Welcome with your application!
Be a Connector of the green tomorrow!

#LI-AC2

About NKT

At the factory in Karlskrona, NKT is designing, developing and manufacturing the high-voltage power cable solutions enabling the transition to renewable energy. Here, you will join a diverse organization at an internationally recognized engineering center operating one of the most advanced high-voltage test halls, a state-of-the-art cable manufacturing and the NKT Victoria – the most sustainable cable-laying vessel in the offshore industry. 

At NKT, we are all Connectors. We connect to develop leading technologies that enable the world’s transition to renewable energy - and we stay connected to grow as people and professionals. As a company, NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs, manufactures and installs low-, medium- and high-voltage power cable solutions enabling sustainable energy transmission. NKT is headquartered in Denmark and employs 5.000 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 2.6 billion in 2023. We connect a greener world. www.nkt.com