NKT's Service Level Agreements ensure the efficient, secure, and cost-effective execution of offshore cable maintenance and repair services. Within a customer-specific framework, we can define the requirements and scope of support, response time guarantees, fees, day-rates, and pre-agreed contracts for nearly all services offered in our portfolio.
A Service Level Agreement typically comprises unplanned service activities that can be called-off when needed as well as periodic inspection and maintenance work ensuring any situation can be managed with minimal friction or time lost.
Tailoring our Service Level Agreements to diverse needs, we offer solutions ranging from periodic inspections of assets through on-call resources to guaranteed mobilisation of a cable repair vessel - catering to all your specific offshore cable service requirements.